At Azra Luxe, we are proud to offer worldwide shipping to deliver our products to customers across the globe. Please read the details of our shipping process to understand how we ensure safe and timely delivery.
Order Processing
All orders are processed within 1–3 business days after confirmation. You will receive an order confirmation message once your order has been successfully placed. Orders are processed Monday through Saturday, excluding public holidays.
Shipping Method
We offer standard shipping through reliable delivery partners. All orders are delivered via Cash on Delivery (COD) only. No advance or online payments are accepted.
Estimated Delivery Times
Local Deliveries: 3–5 business days
International Deliveries: 7–15 business days (depending on the destination and customs clearance)
Please note that delivery times are estimates and may vary due to customs delays, holidays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping fees may vary depending on your location and the weight or volume of your order. Final shipping charges (if any) will be shown during checkout.
Order Tracking
Once your order has been dispatched, we may provide tracking information where available. You will be notified via email or SMS, depending on the service used in your region.
Customs and Import Duties
For international orders, customers are responsible for any applicable customs fees, import duties, or local taxes imposed by their country. Azra Luxe is not responsible for delays or charges caused by customs authorities.
Delivery Issues
If your order arrives damaged, incomplete, or does not arrive within the estimated delivery time, please contact us at [email protected] within 7 days of the expected delivery date. Include your order number and a brief explanation of the issue.
Incorrect Shipping Information
Please ensure your shipping details are accurate before placing your order. Azra Luxe is not responsible for delays or failed deliveries due to incorrect addresses or contact information provided by the customer.
Contact Us
If you have any questions regarding our Shipping Policy or your order status, please contact us at [email protected]. Our customer care team is here to assist you.